On 7 July we were celebrating my wife's birthday and invited some friends for pizza and wine.
I ordered 13 pizzas from Debonairs - Voorbaai in Hartenbos to be delivered at 18h30.
Delivery was spot on time, but after the delivery man left, we opened the boxes, to discover that the pizza boxes were apparently transported upright, with result that each and every pizza was crumpled up in one corner of its box like a piece of cloth.
I immediately called Debonairs, and the manageress Davinine was extremely helpful, friendly and professional. She arranged for a complete replacement of all 13, with lovely fresh and hot pizzas, within 25 minutes.
This excellent service more than made up for what was clearly a human mistake by a new inexperienced delivey man.
I made an order online, by mistake I chose the incorrect restaurant, (the one I chose does not deliver to the area where I live) the lady who works at the one in Voorbaai, Sharon, called me to inform me of my mistake, however she really went out of her way and arranged that my order be delivered from the correct restaurant, she even called again to inform me of the progress of my order. Thank you so much Sharon. Debonairs Voorbaai, you have an amazing lady working for you, and I hope you show appreciation!!
Delicious pizza, really fast.
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